A new ‘Favorites’ filter has been added to WhatsApp for chats and calls: What is it and how does it work?

WhatsApp has recently unveiled a new “Favorites” filter for both chats and calls, significantly enhancing user experience by enabling quick access to favorite contacts. This feature eliminates the need to search or scroll through extensive lists of active chats and recent call logs. The rollout of this new filter is being carried out gradually and will be accessible in the coming weeks on Android and iOS apps, as well as the web client and desktop app.

The introduction of the “Favorites” filter allows users to quickly locate their most important contacts and groups by positioning them at the top of their calls tab and as a dedicated filter for chats. Users can set their favorites directly from this new filter, which appears alongside existing options such as all, unread, and groups. This update brings the total number of chat filter options to four. In the calls tab, the feature to add favorites is conveniently located at the top of the calls log, streamlining the process for users.

In related developments, WhatsApp is exploring a new transcription feature for voice messages, similar to the functionality found on Google Pixel devices. This feature, which is expected to be powered by Meta AI, will allow users to view a textual transcription of voice notes sent to them. According to WABetaInfo, WhatsApp has already started testing this innovative feature with a select group of Android users in specific regions, marking a significant step towards improving accessibility and convenience.

Moreover, Meta AI has expanded its presence within WhatsApp, now available as both a chatbot and in-chat assistant. Announcing its expansion in India, Meta highlighted that the AI-powered chatbot is designed to assist users and enhance their daily lives. The chatbot is capable of gathering information on a wide range of topics, answering factual questions, and providing advice and suggestions. Additionally, Meta AI boasts image generation capabilities, enabling it to create images based on text prompts from users, further enhancing its utility and interactivity.

This expansion of Meta AI into WhatsApp signifies a broader integration of advanced AI technologies within everyday communication platforms, aiming to offer a more personalized and efficient user experience. The combination of new features like the “Favorites” filter and AI-driven functionalities represents WhatsApp’s ongoing commitment to evolving and improving its service to meet the diverse needs of its global user base. As these features continue to roll out and develop, users can expect a more streamlined, responsive, and versatile messaging experience.